Last updated: 1 October 2026
1. Who we are
This website, soscom.co.tz, is operated by SOSCOM TECHNOLOGIES COMPANY LIMITED ("Soscom", "we", "us" or "our"), a software and digital solutions company based in Mwanza, Tanzania. We are responsible for the personal information collected through this website.
If you have any questions about this policy, contact us at info@soscom.co.tz or on WhatsApp at +255 783 519 451.
2. Information we collect
Information you give us
When you submit the inquiry form on our Contact page, or contact us by email, WhatsApp, SMS or social media, we may collect:
- Your full name
- Phone number
- Email address
- The service or product you are interested in
- Project location
- The content of your message and any details you choose to share about your business or project
Information collected automatically
Like most websites, our hosting provider may record basic technical information when you visit, such as your IP address, browser type, device type, pages visited and the date and time of your visit. This is used to keep the website secure and working properly.
We do not sell products or take payments directly on this website, and we do not ask for payment card details here.
3. How we use your information
We use the information you provide to:
- Respond to your inquiry, quote request or support request
- Discuss, plan and deliver software, products or services you ask us about
- Communicate with you about an ongoing project or agreement
- Improve our website, services and customer experience
- Protect our website against spam, abuse and security threats
- Meet our legal, accounting and regulatory obligations
We will not send you marketing messages unless you have agreed to receive them, and you can ask us to stop at any time.
4. Legal basis
We process personal information in line with the Personal Data Protection Act, 2022 of the United Republic of Tanzania and other applicable laws. We rely on your consent when you choose to contact us, on our legitimate interest in responding to business inquiries and running our website, and, where relevant, on the need to perform or prepare a contract with you.
5. Services we use
We use a small number of trusted third-party services to run this website. They only receive the information needed to provide their service:
- Formspree — processes and delivers messages sent through our inquiry form to our email. See the Formspree Privacy Policy.
- Google Fonts — provides the fonts used on this website. Your browser connects to Google to load them. See the Google Privacy Policy.
- Web hosting provider — stores and serves this website and may keep standard server logs.
- WhatsApp, Instagram and Facebook — if you contact us through these platforms, your communication is also subject to Meta's own privacy policies.
Some of these providers may store or process data outside Tanzania. Where that happens, we rely on providers that apply appropriate safeguards to protect your information.
6. Cookies
This website does not use advertising or tracking cookies. Third-party services such as Google Fonts may receive technical information from your browser when the page loads. If we add analytics or other cookies in the future, we will update this policy.
7. Sharing your information
We do not sell, rent or trade your personal information. We only share it:
- With the service providers listed above, to operate this website and respond to you
- With team members or contractors who need it to work on your request, under confidentiality obligations
- When required by law, court order or a government authority
- To protect the rights, safety or property of Soscom, our clients or others
8. How long we keep it
We keep inquiry information for as long as needed to respond to you and manage any resulting business relationship, and afterwards only as long as required for legal, tax or accounting purposes. When it is no longer needed, we delete it or make it anonymous.
9. How we protect it
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and limiting access to people who need it. No method of transmission over the internet is completely secure, but we work to protect your data and act quickly if a problem occurs.
10. Your rights
Subject to applicable law, you have the right to:
- Ask what personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your information
- Withdraw your consent or object to how we use your information
- Lodge a complaint with the Personal Data Protection Commission of Tanzania
To make a request, email info@soscom.co.tz. We may need to confirm your identity before acting on it.
11. Our products
This policy covers soscom.co.tz only. Soscom products such as Linkadi run on their own websites or apps and may have their own privacy policies, which apply when you use them. Software we build for clients is governed by the agreement with that client.
12. Children
This website is intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has sent us information, contact us and we will delete it.
13. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.
14. Contact us
SOSCOM TECHNOLOGIES COMPANY LIMITED
Mwanza, Tanzania
Email: info@soscom.co.tz
WhatsApp / SMS: +255 783 519 451